Incorrect Items. If you have received an incorrect order please contact us, quoting your name address and order number together with details of the item received and the item ordered. Please also indicate whether you require a replacement or refund.

Incorrect ItemsIf you have received an incorrect order please <a href="https://giovici.gorgias.help/en-US/contact">contact us</a>, quoting your name address and order number together with details of the item received and the item ordered. Please also indicate whether you require a replacement or refund. We will advise on how to return the goods.

Incorrect Items

Faulty Items. If the received item is faulty, please contact us. Please quote your order number and full name together with details of the product and the fault (photos preferred). We will then provide advice on how to return your item. Please note t

Faulty ItemsIf the received item is faulty, please <a href="https://giovici.gorgias.help/en-US/contact">contact us</a>. Please quote your order number and full name together with details of the product and the fault (photos preferred). We will then provide advice on how to return your item. Please note that you must return faulty goods within 45 days of receipt.If we believe the item/s have been intentionally damaged we will refuse your refund.

Orders

Incorrect Items

Faulty Goods